THE GROW SOCIETY

COOKIE POLICY

Last updated: 12 August 2026

1. About This Cookie Policy

This Cookie Policy explains how The Grow Society uses cookies and similar technologies when you visit or use our website, mobile applications, online portals and other digital services.

This Policy should be read together with our Privacy Policy.

Cookies and similar technologies can help websites and apps operate, remember preferences, protect accounts, understand how services are used and improve user experience.

2. What Are Cookies?

Cookies are small data files that may be stored on your browser or device when you visit a website.

They may allow a website to remember information such as:

  • whether you are logged in;

  • your settings;

  • your preferences;

  • items in your shopping cart;

  • how you use the website; and

  • certain technical information about your browser or device.

Similar technologies may include:

  • pixels;

  • tags;

  • local storage;

  • software development kits;

  • device identifiers; and

  • analytics technologies.

3. How The Grow Society May Use Cookies

The Grow Society may use cookies and similar technologies to:

  • operate our website and digital services;

  • keep users securely logged in;

  • authenticate users;

  • maintain shopping carts;

  • process purchases;

  • remember user preferences;

  • provide personalised gardening functionality;

  • remember selected locations or postcodes;

  • maintain portal sessions;

  • prevent fraud and misuse;

  • protect account security;

  • understand website and app performance;

  • diagnose technical problems;

  • measure general engagement;

  • understand which resources are useful;

  • improve our programs and digital tools; and

  • manage permitted marketing activities.

4. Essential Cookies

Some cookies are necessary for the Platform to function properly.

These may be used for:

  • account login;

  • authentication;

  • security;

  • session management;

  • fraud prevention;

  • shopping carts;

  • checkout;

  • account permissions;

  • privacy preferences; and

  • core website functionality.

Because these cookies are required to provide the service, disabling them may prevent parts of the website or app from functioning correctly.

5. Preference Cookies

Preference cookies may help us remember choices you have made.

Examples may include:

  • display preferences;

  • garden settings;

  • postcode or general region;

  • planting preferences;

  • language settings;

  • notification preferences;

  • accessibility settings; and

  • other user-selected options.

6. Analytics and Performance Technologies

We may use analytics technologies to understand how people interact with Grow Society digital services.

Information may include:

  • pages viewed;

  • features used;

  • approximate session length;

  • general device type;

  • browser type;

  • technical errors;

  • app crashes; and

  • general traffic patterns.

We use this information to understand whether our services are working properly and identify ways to improve them.

Where analytics information constitutes personal information, we will handle it in accordance with our Privacy Policy and applicable privacy law.

7. Marketing and Advertising Technologies

The Grow Society may use marketing technologies in connection with advertising or communications.

Where required, appropriate privacy and consent controls will be implemented.

We aim to avoid unnecessary behavioural tracking in areas of the Platform intended for or likely to be accessed by children.

We do not intend to use children's Grow Society activity to build behavioural advertising profiles.

8. Tracking Pixels

Some websites and digital services use tracking pixels.

A tracking pixel is a small piece of code that can provide information about how a person interacts with a website, email or advertisement.

If The Grow Society uses tracking pixels, we will aim to configure them so that unnecessary personal information is not disclosed to third parties.

We will not knowingly use tracking technologies to collect sensitive information without an appropriate legal basis or consent where required.

9. Children and Tracking

Because some Grow Society programs and resources are designed for children, families and schools, we aim to minimise unnecessary digital tracking of children.

In child-facing areas, we aim to:

  • minimise collection of personal information;

  • avoid unnecessary advertising technologies;

  • avoid unnecessary profiling;

  • avoid unnecessary precise location tracking;

  • use privacy-protective settings where practical; and

  • prioritise children's safety and best interests.

10. Location Information

Some Grow Society tools, such as our Planting Planner, may use a postcode or general geographic area to provide locally relevant gardening information.

A postcode may be remembered so users do not need to enter it every time they use the service.

The Grow Society does not require continuous precise GPS tracking for ordinary postcode-based planting recommendations.

If a future app feature requires precise device location, we will request device permission before using that information where required.

11. Third-Party Services

Our website or app may use technology provided by third parties.

These may include services relating to:

  • website hosting;

  • application hosting;

  • authentication;

  • databases;

  • analytics;

  • payments;

  • ecommerce;

  • email;

  • notifications;

  • maps;

  • social media; and

  • security.

Third-party providers may place or access cookies or similar technologies as part of providing their services.

Their handling of information may also be governed by their own privacy policies.

12. Squarespace

The Grow Society website may use Squarespace technology.

Squarespace may use cookies necessary to operate website functionality and may offer analytics, ecommerce and privacy-management features.

The exact cookies used may change depending on the features enabled on our website.

13. Managing Your Cookie Preferences

Where available, users may manage optional cookies through:

  • The Grow Society cookie banner;

  • cookie preference settings;

  • browser settings;

  • device settings; or

  • relevant account settings.

Most browsers allow users to:

  • delete cookies;

  • block cookies;

  • restrict third-party cookies; or

  • receive notifications when cookies are being used.

Disabling some cookies may affect website functionality.

14. Cookie Consent Banner

Where appropriate, The Grow Society may display a cookie or privacy banner allowing users to manage relevant cookie preferences.

Essential technologies required to operate the website may continue to function even where optional cookies are declined.

15. Changes to This Policy

We may update this Cookie Policy when:

  • technologies change;

  • new website features are introduced;

  • new app functionality is released;

  • analytics providers change;

  • advertising technologies change; or

  • applicable privacy requirements change.

The latest version will be published on our website.

16. Contact Us

Questions regarding cookies, tracking technologies or privacy can be directed to:

The Grow Society
Western Australia, Australia

Email: hello@thegrowsocietyau.com

Please also refer to our:

Privacy Policy
Terms of Use
Child & Young Person Privacy Notice

© The Grow Society. All rights reserved.